Legal Notice

freiraum-freiheit.de – Melanie Freiheit
c/o Online-Impressum #7169
Europaring 90
53757 Sankt Augustin
Germany

Phone: +49 171 1218617
Email: melanie@businesssupport-va.com

VAT ID: DE456523434

No VAT is charged in accordance with the small business regulation under § 19 of the German VAT Act (UStG).

Additional Contact

Competent regulatory and supervisory authority:
State Media Authority of North Rhine-Westphalia
Registered office: Germany

Consumer Dispute Resolution / Universal Arbitration Body

We are not willing or obliged to participate in dispute resolution proceedings before a consumer arbitration board.

Source: e-recht24.de

 

you can find my T&Cs here_
https://canva.link/y2rvdufajd511dz

 

Privacy Policy (EU + International Version)

Last updated: 02 May 2026 This Privacy Policy applies to users inside the European Union (EU), the European Economic Area (EEA), Switzerland, the United Kingdom, and all other regions worldwide.

 

1. Overview

This Privacy Policy explains how I collect, use, store, and protect your personal data when you visit my website or use my services. “Personal data” means any information that can identify you directly or indirectly.

By using this website, you agree to the practices described in this Privacy Policy.

 

2. Data Controller

Melanie Freiheit 59929 Brilon Germany Phone: +49 171 1218617 Email: melanie.freiheit@outlook.com

The controller is the person responsible for determining the purposes and means of processing personal data.

 

3. Scope of This Privacy Policy

This Privacy Policy applies to:

  • this website

  • my virtual assistant services

  • administrative and bookkeeping support

  • communication via email, phone, contact forms

  • appointment scheduling

  • social media interactions

  • global visitors, regardless of location

 

4. Hosting

My website is hosted by:

Webador / JouwWeb B.V. Torenallee 20 5617 BC Eindhoven The Netherlands

Personal data collected through this website may be stored on Webador’s servers. Hosting is based on:

  • Contractual necessity (providing the website)

  • Legitimate business interests (secure and efficient website operation)

  • User consent, where required (cookies, tracking technologies)

 

5. What Data I Collect

5.1 Data you provide directly

  • Name

  • Email address

  • Phone number

  • Message content

  • Uploaded files

  • Appointment details

5.2 Data collected automatically

  • IP address

  • Browser type and version

  • Operating system

  • Date and time of access

  • Pages visited

  • Referrer URL

5.3 Data from third‑party services

  • Social media interactions

  • Map services

  • Appointment scheduling tools

 

6. Purpose of Processing

I process personal data for the following purposes:

  • Responding to inquiries

  • Preparing and fulfilling contracts

  • Providing virtual assistant and administrative services

  • Bookkeeping preparation

  • Scheduling appointments

  • Operating and optimizing the website

  • Ensuring security and preventing misuse

  • Complying with legal obligations

 

7. Legal Bases (EU/EEA)

For users in the EU/EEA, I process data based on:

  • Art. 6(1)(a) GDPR – Consent

  • Art. 6(1)(b) GDPR – Contract or pre‑contractual steps

  • Art. 6(1)(c) GDPR – Legal obligations

  • Art. 6(1)(f) GDPR – Legitimate interests

 

8. International Legal Basis (Outside EU)

For users outside the EU, data is processed based on:

  • Consent

  • Contractual necessity

  • Legitimate business interests

  • Compliance with applicable local laws (e.g., CCPA, UK GDPR, PIPEDA, APPI, Privacy Act AU)

 

9. Cookies

My website uses:

  • Essential cookies (required for website functionality)

  • Optional cookies (analytics, performance, marketing — only with consent)

You can manage cookies through your browser settings.

 

10. Contact Form & Communication

When you contact me via form, email, or phone, I store your data to process your request. Data is deleted once the request is completed unless legal retention periods apply.

 

11. Appointment Scheduling (Calendly)

I use Calendly for online appointment booking.

Data processed:

  • Name

  • Email

  • Appointment details

Calendly may transfer data to the USA. Data protection is ensured through Standard Contractual Clauses (SCCs) and the EU‑US Data Privacy Framework.

 

12. Social Media Integrations

My website may include elements from:

  • Facebook

  • Instagram

  • TikTok

When activated, these services may collect data such as IP address and browsing behavior. Data may be transferred internationally.

Please refer to the respective privacy policies:

 

13. Google Maps

This website may use Google Maps to display locations. Google may process:

  • IP address

  • Browser information

  • Device information

Data may be transferred to the USA under SCCs and the EU‑US Data Privacy Framework.

Google Privacy Policy: https://policies.google.com/privacy

 

14. Data Sharing

I share personal data only when necessary:

  • service providers (hosting, email, IT)

  • bookkeeping tools (if agreed)

  • legal obligations (e.g., tax authorities)

  • with your explicit consent

All processors are contractually bound to confidentiality and data protection.

 

15. Data Retention

Data is stored only as long as necessary:

  • Business records: 6–10 years (legal requirement)

  • Inquiries: until resolved

  • Contract data: duration of cooperation + legal retention periods

 

16. Security Measures

I use technical and organizational measures such as:

  • SSL/TLS encryption

  • Access restrictions

  • Secure passwords & 2FA

  • Regular backups

 

17. Your Rights (Worldwide)

Depending on your location, you may have the following rights:

  • Access to your data

  • Correction of inaccurate data

  • Deletion (“right to be forgotten”)

  • Restriction of processing

  • Data portability

  • Objection to processing

  • Withdrawal of consent

EU/EEA users additionally have rights under the GDPR.

To exercise your rights, contact: melanie@businesssupport-va.com

 

18. Complaints

EU/EEA users may lodge complaints with their local data protection authority. For Germany (NRW): https://www.ldi.nrw.de

Users outside the EU may contact their regional privacy authority.

 

19. International Data Transfers

Your data may be transferred to countries outside your region. I ensure adequate protection through:

  • Standard Contractual Clauses (SCCs)

  • Data Privacy Framework (where applicable)

  • Contractual safeguards

  • Technical security measures

 

20. Changes to This Privacy Policy

I may update this Privacy Policy to reflect legal or technical changes. The latest version is always available on this website.